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Privacy Policy

Last Updated: November 1, 2009

Le Gourmet Chef is committed to protecting the privacy rights of our customers. We have established a privacy policy to protect the personal information you provide us when you shop and visit www.legourmetchef.com.

Our privacy policy is designed to inform our customers about what personal information we collect when you use our Site, and about how we use the personal information we have gathered.

Le Gourmet Chef does not sell your information to any external company. The information you provide to us is used only to help facilitate your order, provide customer service or to periodically send special Le Gourmet Chef offers and publications.

Table of Contents

How We Collect Your Information
How We Use Your Information
Privacy Rights of Children
Cookies
Security
Contact Us

How We Collect Your Information

When you visit our Site, we will not obtain any personally identifiable information, such as your name, address, email address, and/or telephone number, unless you provide us with such information. We only collect this personal information in the following ways:

  • On line customer registration
  • Store contests and promotions
  • Registration for our newsletters and other Le Gourmet Chef publications
  • Periodic customer surveys
  • Purchase of products at check out

The information collected through the above methods is maintained in a secured database. For further information regarding our Security measures, please see the Section entitled "Security".

Le Gourmet Chef also gathers non-personal information through small text files called "Cookies". Please see the Section entitled "Cookies" for further information.

How We Use Your Information

The personal information we collect from your use of our Site is used solely for internal purposes and allows us to do the following:

  • Service and fulfill your order.
  • Provide customer service. This might include contacting you by e-mail, phone or mail to help expedite the processing of your order.
  • Bill you for your purchase through the credit card company you designate.
  • Provide you with periodic special offers and updates that might be of interest to you from Le Gourmet Chef. These offers may be sent to you by e-mail or by regular mail. If you do not wish to receive e-mails or mailings from Le Gourmet Chef in the future, please click here.
  • Assess and improve the Le Gourmet Chef business. We regularly assess our programs and offers and will utilize aggregated customer information to improve our offers, business practices and customer service. Any third party company which Le Gourmet contracts with for the purpose of implementing such improvements is bound by a strict Confidentiality Agreement, prohibiting such third party from sharing or using your personal information for personal or commercial purposes.
  • Comply with relevant laws or regulations or to protect our legal rights when applicable.

Privacy Rights of Children

Le Gourmet is also committed to protecting the privacy rights of your children. Our Site is intended for adult use only and we do not knowingly collect personally identifiable information from children under the age of 13.

Cookies

Cookies are small text files (alphanumeric identifiers) that are used by most websites to recognize repeat customers and enhance their experience when they return to the website. Only the information that you provide, or the choices that you make while visiting a website, can be stored in a Cookie. For example, Cookies allow your computer to more easily use all of the features of our Site by recalling your password when you revisit our Site.

If you are not interested in using Cookies, you can set your browser (Internet Explorer or Netscape) to notify you when a site is using a Cookie and then take the appropriate steps to disengage this technology.

In addition to making your navigation of our Site more efficient, Cookies also automatically collects certain information from your computer's web browser each time you visit our Site. This collection of information from your computer's web browser is standard practice on almost all websites. This information is non-personal in nature and includes the following:

  • The type of web browser software the computer uses
  • The name of the 'domain' from which the computer accessed the Internet
  • The Internet address of the website from which the computer linked to our Site
  • The date and time the computer accessed our Site

Security

Le Gourmet Chef has implemented the following security measures on our Site to protect against the loss, misuse and alteration of your personal information:

  • We do not store any credit card information after your transaction has been completed. For your protection, this information must be re-entered each time you purchase from our site.
  • We also utilize certain encryption technologies to protect Internet communications and to keep your personal information private.

While we do not store any credit card information after a transaction has been completed and we have encrypted your personal information, we cannot provide absolute assurances that certain data might not become compromised through the criminal and fraudulent actions of others. Please remember the following safety tips when providing credit card information over the Internet:

  • Do not share your password with anyone.
  • Log out/sign off our Site when you complete your order.
  • Close your browser window when you have finished visiting our Site.

If you believe there is a security issue related to your purchase or with our Site, please contact us immediately at customer.service@legourmetchef.com.

Contact Us

If you would like further information regarding our Privacy Policy or any information contained on our Site, please contact us at:

Customer Service
(800) 530- 4546
Email: customer.service@legourmetchef.com

Corporate Offices:
Le Gourmet Chef
71 East Water Street
Chillicothe Ohio, 45601
Phone: 740-773-9150
Phone: 1-888-548-2651
Email: customer.service@legourmetchef.com

Use of this Site constitutes acceptance of our Terms of Use.
Copyright © 2005 Le Gourmet Chef, Inc. All Rights Reserved.

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